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bus stop toy shop is committed to bringing you a pleasant online shopping experience. We strive
at all times to give you the very best in customer service and reliability.
One important thing to remember: Bus Stop Toy Shop is a real, traditional toy shop. We are not an
internet only retailer. Our reputation is at stake every time we send a package out. That's why we
put so much effort into getting it right.
Is it safe?
Shopping online with bus stop toy shop is easy and secure. We use Paypal to process all our
online payments. Paypal is the largest organisation of it's kind in the world (used, for example, for
most ebay transactions) and online security is of paramount importance to them. For more
information go to their website.
Bus Stop Toy Shop will never at any stage have access to your payment details - you pay Paypal,
they pay us - simple. You can pay with any major debit or credit card. You do not need to be a
Paypal account holder.
Still not convinced? Simply place your order by phone instead. We are open Monday to Saturday,
9:30am to 5:30pm and Sunday 11am to 5pm and can be reached on 01475 689892. We can take
a conventional credit or debit card payment over the phone. (Unfortunately, we cannot accept
American Express for a telephone order.)
Are You Some Sort of Faceless Online Retailer?
No, Bus Stop Toy Shop is a real toy shop, situated in Largs, North Ayrshire. For more details use
the Contact Us option or go to our About Us Page
How Long Does My Order Take?
We dispatch all orders from the Games Workshop section of our site within two working days. We
only use Royal Mail 1st Class Post for Games Workshop orders.
Can I Return An Item?
If it is still in it's original packaging, you can return an item to us within seven days of receipt. All
orders are inspected prior to dispatch, however in the very unlikely event of a faulty item, please
follow the manufacturers instructions as to what to do next, or if there are no instructions, give us a
call or e-mail us.
Do You Ship Outwith The UK?
We can do, but not via the normal website method at present. Please e-mail or call us, and we'll
get you a postage price for your item.
Your Privacy
Because we use Paypal, we will never have access to your financial details. We will never use
your home address or e-mail address for any purpose other than dealing with your order. If you
want to join our e-mailing list, follow the instructions on our home page.
More Questions?
We welcome any questions or comments you may have. Please follow this link for more ways to
get in touch.
01475 689892
Monday to Saturday
9:30am - 5:30pm
Sunday
11:00am - 5:00pm
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